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Return Policy

We happily accept most unused and unworn jewelry within 30 days of the ship date for a full refund or credit.

In the event you receive a damaged piece of jewelry or a piece of jewelry with an error, please notify us immediately via Email and you will receive either a refund of your purchase or an exchange.

EXCEPTIONS: Engraved pieces are handmade to order and FINAL SALE only.

You can send us your purchase and you are also welcome to use the shipping method of your choice.
We are NOT responsible for lost return packages, and recommend you insure and track your packages.
To return please notify us by email.


You will receive an email notification from HLcollection when we receive and process your return. Please allow 20 business days for your return to be processed.